Managed Services and CharTec

When it comes to managing your network resources, ARRC Technology offers a truly unique solution - CharTec, our proactive remote I.T. management service. Utilizing state-of-the-art monitoring and management tools, our certified engineers protect and optimize your network performance 24 hours a day, 7 days a week, 365 days a year.

ARRC Technology makes significant investments to capture the best management tools available to our industry and assembles them in our US-based Network Operations Center (NOC). With CharTec, your company's key network elements and managed devices are monitored continually, allowing our NOC engineers and Managed Services Teams to receive alerts and respond to potential problems before they escalate to business-stopping outages.

Is your network operating to its full potential?

Do you and your staff spend too much valuable time troubleshooting network and computer issues?

CharTec, a proactive managed services solution designed by ARRC Technology, improves your staff's efficiencies, increases productivity, reduces overall IT costs and mitigates business pain and risk.

• Second-by-second monitoring
• 24x7x365 live operations support from our NOC teams
• Proactive network and computer optimization services for peak performance

You can finally focus on your business projects and initiatives while your network is expertly managed by the large team of certified engineers and technicians at ARRC Technology.

Business benefits include:

• Proactive monitoring
• Rapid resolution of network issues
• Reduced total cost of ownership (TCO)
• Reduced risk of downtime
• 24x7x365 NOC and Help Desk support
• Single point of contact for all issues
• Equipment and upgrades included
• Empowers you so you can focus on running your business

Network Highlights include:

• Multiple Tier I network provides redundant environmental control systems
• Backup power systems/diesel generators
• Perimeter security
• Network security systems/access control

ARRC Technology advances the overall performance of your network with superior management, proactive protection and comprehensive support.