February 2008   
In this issue       

  Letter from President
 
Managed Services
 
The New Wave of SPAM
 
Time to Upgrade Firewall?
  Are You Disaster Ready?
 

Is Your Business Disaster-Ready?
By Jeff Wuorio
Reprinted with permission from the Microsoft Small Business Center

Men in Disaster Cleanup

Hurricanes, earthquakes and other natural events are disasters in every sense of the word. Lives are lost, property decimated and entire communities disrupted.

For your small business, these events can be just as devastating. But there's a great deal you can do — both to prepare before a disaster strikes and afterwards, to get your business back on its feet quickly.

Here are 10 tips to better protect your business and, if damage occurs, what you can do to speed your recovery.

The first five tips will help you protect your business:

1. Identify what you need to protect. Many businesses spend far too much time piling up the sandbags without considering what really needs the most protection. Your first step in adequately preparing your business for a disaster is to identify what matters most and take steps to address that. "If you run a food service business, if you lose electricity for 24 hours, you can lose $50,000 to food spoilage," says Donna Childs, co-author of "Contingency Planning and Disaster Recovery: A Small Business Guide." "Look into backup power supplies and make sure any possible damage is covered in your insurance policy."

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A Letter from the President

It is my great opportunity to send you this newsletter. This is the very first of what we hope will be many Circuit, ARRC Technology’s monthly newsletters. It has been a goal to communicate more news, tips, and information to our clients and friends. We feel a monthly newsletter would be the most efficient way to service you and keep you apprised as to what is going on at ARRC Technology.

At ARRC Technology, it is our mission to design and develop technology solutions while proactively managing all technology services for individuals and small business clients. Our products and services are delivered in a prompt and courteous manner, are cost effective, more efficient and encompass all IT equipment, telecommunications and cabling needs.

Our priority has always been and continues to be our valued friends and clients. If there is something you would like to see in future newsletters please email us info@arrc.com.

Alex Rogers
President/CEO


Do You Need Managed Services?
Four questions for you to answer

Are managed services a better choice than the way you are doing things now? Like everything else in your office, the answer will depend on how you want to measure it.  Your first step is to answer these four questions.

  • Do your employees need to regularly enter data or retrieve information from a centralized server or database? The more they rely on this, the stronger the case for managed services.
  • Do your employees rely primarily on e-mail communication with important clients, vendors and partners? Again, the higher the impact on your bottom line, the more you should consider managed services.
  • Do you use e-commerce? You don't want that capability lost for a minute - period.
  • Does your network go south occasionally? And, consequently, are your employees unable to use e-mail or access network data? One of the ways to justify managed services is to calculate the cost of your people sitting on their hands.

If you answered "yes" to one or more of these questions, you now need to talk to someone who can help you identify the specific issues related to your company. The difficult part is deciding who to talk to.
 These are the four points you should consider:


The New Wave of Spam

Spam continues to be a pervasive problem that all small to mid-sized businesses must deal with. According to the most recent Symantec Internet Security Threat Report:

  • Between July 1 and December 31, 2006, spam made up 59% of all monitored email traffic. This is an increase over the first six months of 2006 when 54% of email was classified as spam.
  • 65% of all spam detected during this period was written in English.
  • Spam related to financial services made up 30% of all spam during this period, the most of any category.
  • During the last six months of 2006, 44% of all spam detected worldwide originated in the United States.

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Is It Time To Upgrade Your Firewall?

You've heard it before -- the only thing that is constant is change.  That statement seems to be particularly true of technology.  We want to share a announcement that we received recently from Sonicwall about their product line.  Many of you have been protecting your network for several years with their reliable firewall products.  But now, due to the ever-increasing sophistication of hackers, hacking tools and security threats, it has become necessary for Sonicwall to revamp their entire product line to combat these new dangers.  

No doubt you've heard about some of the newer threats such as Nimda, Code Red, SQL Slammer, MSBlaster, SoBig, MyDoom & Sasser. Some of these are so sophisticated that they actually have the ability to disguise themselves as "legitimate" network traffic which allows them to get through many firewalls.

Over the past few years these exploits have affected millions of computers worldwide causing billions of dollars of damage in downtime and lost productivity. 

SonicWALL has responded to these new threats by adding a high-speed Intrusion Prevention Service (IPS) to their product portfolio. This service is only available on their new 4th generation product line due to the intensive processing and memory requirements.

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