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Applications are currently being accepted.
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Applications are now being accepted for the following positions:
ARRC Technology, an INC 5000 listed company and top 100 listed MSP, is a successful 18 year old technology corporation with a long history of assisting small and medium businesses. Areas of expertise include: providing Managed Services; network design, installation, maintenance and support; telecommunication solutions; and voice and data structured cabling.
Systems Engineers and Technicians (All Levels)
We are looking for loyal, personable and gifted technicians to provide monitoring, management and hardware support services for our client’s servers, networks, workstations and applications. Our clients are typically 10 to 50 users. Positions require at least 1 year of proven computer repair experience, thorough PC knowledge, and excellent customer service skills. Certifications in computer repair and networking such as: A+, Microsoft, HP, Apple, etc., are a plus for level I & II positions. Certifications such as MCSE, CNE, and/or CCDA/CCNA are preferred for level III positions
We have a tight-knit group of network engineers on staff and are particularly interested with inviting technicians on board who will fit well in our environment. The successful candidate will:
- be highly organized
- be able to self-manage
- have good written and oral communication skills
- possess an inclination for learning new technologies quickly
- have Service / Help Desk and / or NOC experience
- At least two years experience in the trenches diagnosing hardware issues, administering networks and performing end user support
Necessary server and network skills include experience or certification with:
- Windows 2003 Server
- Exchange 2003
- MS SQL
- SharePoint
- Active Directory Services
- experience in a multi-platform environment
- remote access
- firewalls and routers
- LANs
- WANs
- VPNs
- network backup technologies
On the workstation and PDA side, necessary skills include thorough hardware troubleshooting and support capabilities with:
- Windows XP
- Vista
- Windows 7
- MS Office applications including MS Outlook
- Antivirus
- Blackberries, iPhones, Windows Mobile Devices
- Certifications are a plus
The most important skill is interpersonal. You will be working daily with our customers from the end user to the executive level. You will be ensuring the integrity of all information systems at our clients.
We offer a terrific benefit package including health insurance, dental and optical plans, a 401(k), a Health Savings Account and Family Life Insurance. Access to company vehicles, tools and resources. Your compensation will be based on your skills and experience.
Serious Applicants Only!
Applications in person preferred.
Please submit a cover letter with resume to describe why you are the best candidate for the job and ensure your application rises to the top!
Principals only. Recruiters, please don't contact this job poster.
Please, no phone calls about this job!
Please do not contact job poster about other services, products or commercial interests
Technical Support Representative
Like working with the latest Technology?
ARRC Technology seeks a motivated person with a great personality who enjoys working with the public and providing solutions. This person must have experience and a proven track record with customer support in the field of Telecommunications and/or Computer Networking. Great attitude, phone etiquette, and problem solving skills are a must. If you enjoy working in a fast pace environment with the latest in technology, this is the perfect job for you. Job duties include: remote logins, pre-programming data gathering, checking wireless site to site connections, and working directly with customers and our technical staff to provide high-end solutions. Immediate full-time opening with great pay and benefits await you!
Apply Now!
Technology Sales Representative
Position: Inside Sales Specialist
Type: Permanent Full-time
Salary/Pay: Commensurate with experience
The Inside Sales position is all about building relationships and showing other MSPs (Managed Service Providers) the value they can have by becoming a CharTec Partner.
Essential Duties and Responsibilities:
Inside Sales Specialists are key contributors in signing up new CharTec Partners by helping them see how CharTec can help grown their business. This is achieved by showing them how standardizing their offering and working with a successful MSP (Managed Service Provider) can help take their offering to a new level.
Knowledge, Skills, and/or Abilities Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to work on multiple priorities and/or projects simultaneously.
- Excellent listening and communications skills, both verbal and written.
- Strong customer relationship skills.
- Organized, detail oriented and self-motivated.
- Strong computer skills and the ability to effectively communicate through e-mail.
- Knowledge of the IT, Professional Services, or Managed Services markets preferred.
- Problem-solving abilities and ability to meet reasonable deadlines.
- Ability to build positive and collaborative relationships.
- Willingness to develop professionally.
- Ability to work with little supervision.
Expected Outcomes:
- Success in the Inside Sales Specialist position will be based on your ability to meet or exceed the potential partners' expectations and on the amount of new memberships brought in each day.
- New Membership sales will be done by following up on lead submissions received and following up with companies that attended various events CharTec attended or hosted.
Educational/Vocational/Previous Experience Recommendations:
- Bachelor's Degree in Business, MBA or other Master’s Degree desirable.
- 1+ years’ experience in sales is required
- Experience in offering Managed Service Solutions to End Clients is preferred..
Working Conditions:
- Normal professional, office environment.
The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed.
Customer Service Representative
Break into the Computer Repair Industry!
Do you like working with the public and the best technology has to offer? ARRC Technology is seeking dynamic and energetic people for Customer Support Representatives. Position requires high school diploma, 1 year of computer experience, and a clean DMV record. Hired applicants will be responsible for the delivery and set up of various computer systems and work closely with our entire technical staff. Great opportunity for anyone breaking into the computer repair/service field! Positions are immediate and full time. Hourly + Benefits!
Apply Now!
Administrative Assistant
ARRC Technology, a high-paced technology company, seeks an energetic, organized, fast-learner to fulfill the position of lead receptionist and administrative assistant. This is a fast paced environment requiring a team player with expertise in multitasking and customer service. Ability to manage a multi-line phone system with light-heavy call volume. Business writing etiquette and knowledge of Microsoft Office applications are a must (Word/Excel/Outlook). Minimum of 2 years experience in office administration and/or reception required. Accounting (A/R, A/P) Experience a plus. Must have a high school education and type 40 wpm. Applicants with college experience will be shown preference.
Partial Duty List as Follows:
- Receive and properly route incoming calls and efficiently handle multi-line VoIP phone system.
- Greet, announce and direct visitors. Set up conference rooms for meetings.
- Monitor fax mailbox and take appropriate action on incoming messages.
- Deliver excellent customer service.
- Communicate well over the telephone and able to operate superbly in a team environment.
- Receive customer request for support and route them correctly.
- Learn and identify VIP clients and ensure their calls are routed properly. Provide basic information about company products and services.
- Perform duplication of assorted documentation as needed.
- File service orders, sales orders, A/P.
- Assist Supervisors with Administrative/Accounting Duties (A/P, A/R)
- Performs other related duties as assigned.
Compensation: $13-15 per hour depending on experience. Hourly+Benefits+401K available
Serious Applicants Only!
Applications in person preferred.
Please submit a cover letter with resume to describe why you are the best candidate for the job and ensure your application rises to the top!
Principals only. Recruiters, please don't contact this job poster.
Please, no phone calls about this job!
Please do not contact job poster about other services, products or commercial interests
Apply now! These immediate, full-time, rewarding positions await the proper candidates!
Hourly + excellent benefits, including medical, dental, and 401(K)
There are 3 ways to apply:
- Apply in Person at 1600 Mill Rock Way, Bakersfield 93311
- Email your resume to careers@arrc.com
- Fax your resume in confidence to (661) 281-4008
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